IT Service Desk Manager

Full description

As IT Service Desk Manager, you’ll lead our small team of IT Support Analysts and make sure colleagues receive responsive, reliable and customer-focused support. You’ll oversee incidents, requests and production support, acting as the main escalation point for critical issues while remaining hands-on with day-to-day technical activities. You’ll help maintain the stability and performance of key business systems, including Microsoft 365 and Dynam...