3rd Line Engineer

Full description

As a 3rd Line Engineer, you will be responsible for providing 3rd line support to Bechtle customers ensuring that incidents, service requests and updates are logged and processed quickly. You will work closely as a point of escalation for 1 st and 2 nd Line support, ensuring strong communication is maintained throughout. Job Role Responsibilities Provide 3rd line technical support to customers. Provide high standard of customer service, ensuring...