Support Team Lead - Identity & Access Management (IAM)
Vbeyond · Leeds
£380 - £400
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Title: Support Team Lead - Identity & Access Management (IAM) Job Summary- The Support Team Lead is responsible for the day-to-day management of operational support activities, ensuring incidents, service requests, and user queries are handled efficiently and within agreed service levels. The role focuses on queue management, workload prioritisation, work allocation, escalation management, and driving timely resolution of support issues acro...